Frequent Asked Questions

Yes.Metropolis Mind & Massage Ltd carries:• £6 million Professional Liability• £6 million Public Liability• £6 million Products Liability

Yes.An Enhanced DBS certificate is maintained through the DBS Update Service.

Yes.ICO Registration Number:ZC174593

Yes.MBACP Registration Number:414553

es.Services are available throughout London and surrounding areas.

Yes.Risk assessments are completed before services commence.COSHH assessments are completed before hazardous substances are used.

Yes.Invoices are issued following completion of services unless alternative arrangements have been agreed.

Yes.Treatments are adapted following consultation and individual needs assessment.

If you’re feeling overwhelmed, anxious, low in mood, struggling with relationships, experiencing stress or simply finding life difficult, counselling may be able to help. You don’t need to be in crisis to benefit from therapy.The best way to find out is by booking an initial assessment. During this session we’ll discuss what has brought you to counselling, explore your goals and decide together whether counselling is the right support for you.

Your assessment is a relaxed, confidential conversation where we explore your current circumstances, emotional wellbeing, what you hope to achieve and any previous counselling or support you may have received.This session also gives you the opportunity to ask questions and decide whether you feel comfortable working with me. There is no obligation to continue after the assessment.

Everyone’s journey is different. Some clients find that a few sessions provide the support they need, while others benefit from longer-term counselling. We will review your progress regularly and work at a pace that feels right for you.

Counselling can support people experiencing:AnxietyStress and burnoutDepression and low moodBereavement and lossRelationship difficultiesTraumaLow self-esteemWorkplace pressuresLife transitionsEmotional wellbeingWomen’s wellbeingPersonal growth

Yes. Counselling is confidential, and your privacy is respected at all times. There are a small number of legal and ethical exceptions, such as where there is a serious risk of harm to yourself or others. These will be explained clearly during your assessment.

I offer integrative counselling, tailoring each session to your individual needs by drawing on a range of evidence-based therapeutic approaches.

Yes. Online counselling is available for clients who prefer the flexibility and convenience of attending sessions remotely.

Yes. Face-to-face counselling is available by appointment. Please get in touch to discuss availability and location.

Yes. Counselling and massage are offered as separate professional services. Some clients choose to access both as part of their wider wellbeing journey, recognising the important connection between emotional and physical wellbeing.

If, during the assessment, we feel that another type of support would better meet your needs, I’ll discuss this with you and, where appropriate, signpost you to a more suitable service.